FAQs

You can email us at info@wild-wear.com where our customer service team will be happy to help you with whatever you need!

Yes, we offer worldwide free shipping.

We ship from Florida, USA.

If you contact us at info@wild-wear.com within 1 hour of your purchase, you can change or cancel your order.

We accept all major credit cards (VISA, Mastercard, AMEX) and PayPal payments.

All orders are processed and prepared for shipping within 1-3 business days.

All orders are processed and prepared for shipping within 1-3 business days.

Estimated Shipping Times

• USA: 2-5 business days
• Canada: 10-30 business days
• Australia: 10-30 business days
• Rest of the World: 10-30 business days

These timeframes are average estimates and are not guaranteed. Delivery may take longer or shorter depending on factors such as - holidays, natural disasters, increased demand, carrier delays.

If your tracking information shows that your order has been delivered but you haven't received it yet, please try the following steps:

• Check with your neighbors - Sometimes couriers leave packages at nearby addresses by mistake.
• Visit your local post office - It's possible the package is being held there for pickup.

If you still can't locate your order after these steps, feel free to contact us at info@wild-wear.com - we're here to help!

For this information please check our refund policy, which you can find at the bottom of this website.

All refunds will be credited to your original form of payment. If you paid by credit or debit card, refunds will be sent to the card-issuing bank within 7-10 business days of receipt of the returned item or cancellation request. Please contact the card-issuing bank with questions about when the credit will be posted to your account.

For this information please check our refund policy, which you can find at the bottom of this website.

The prices displayed on our site are tax-free in US Dollars, which means you may be liable to pay for duties and taxes once you receive your order. Import taxes, duties and related customs fees may be charged once your order arrives to its final destination, which are determined by your local customs office. Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.